This course addresses the skills and knowledge required to process payroll. It covers collating data, as well as calculating and preparing payments.
 

1. Collate payroll data
2. Calculate payroll
3. Process payroll payments

Participants who successfully complete the programme will receive the WSQ Statement of Attainment in the Competency Unit “Process Payroll”.

• 15% discount of posted course fee for 2 or more participants signed up.
• Another 20% discount for Annual Retainer Clients

This course addresses the skills and knowledge required to manage payroll activities within an organisation. It covers determining the requirements of payroll systems establishing policies and procedures to support payroll systems and supervising payroll activities.
 

Participants who successfully complete the programme will receive the WSQ Statement of Attainment in the Competency Unit “Manage Payroll”.

This course addresses the skills and knowledge required to provide administrative support to an organisation’s performance review process. It covers providing advice on completing the performance management process and reviewing documentation following completion of the performance review process.
 

Participants who successfully complete the programme will receive the WSQ Statement of Attainment in the Competency Unit “Administer Performance Review Process”.

• 15% discount of posted course fee for 2 or more participants signed up.
• Another 20% discount for Annual Retainer Clients

WSQ ESS COMMUNICATION AND RELATIONSHIP
MANAGEMENT - SUPERVISORY (2CRM-0)

At supervisory level the Communication and Relationship Management module directs the development of competence of supervisors in working with a team of subordinates through effective communication and relationship management. The objective is to enable a more effective, more productive and a better work environment for the team or organisational units through better Communication and Relationship Management of the supervisor. The core principles and skills remain but the focus of their application is upon the work team.

As a supervisor, he or she will serve as a role model to lead the way to develop the team members to inculcate the correct work attitude towards communication and building rapport among the team members. In their capacity, they must be also in the best position to support the team’s efforts in achieving team synergy in pursuit of the departmental and organisational goals through effective delegation and empowerment.

WSQ ESS PROBLEM SOLVING AND DECISION MAKING
- SUPERVISORY (2PD-0)

At supervisory level the focus for most of the competency elements turns to how the supervisor works with a team of subordinates in practicing problem solving and decision making behaviours. The emphasis is thus on the organisation unit and how it is made more effective, more productive, and a better work environment through the problem solving and decision making of the supervisor. The core principles and skills remain but the focus of their application is upon the work team.

As a supervisor, workshop foreman or section coordinator, it is important to hone the skills of problem solving and decision making and to lead the way to develop team members to also practice responsible and effective problem solving and decision making. In their capacity, supervisors must be effective in detecting a likely problem and able to anticipate and identify potential problems. Supervisors are often in the best position to harness synergy and facilitate the team’s effort to resolve the problems through effective generation of ideas and solutions. The effective supervisor should be skilled in making an appropriate decision in his or her areas of responsibility and seeing them through to implementation.

This course facilitates the Supervisor to discover his innate characteristics and competency skills. With this information, he matches his new discovery of personal effectiveness qualities towards his personal life and workplace so that he can be both an effective and efficient person and team leader. He will also learn the SWAP framework to refresh and exploit his newly discovered life-long knowledge, abilities and skills towards maintaining a balance between personal and work responsibilities. Only you can be you, no two persons will have the same of everything and you often rate yourself lowly and fail to seize the opportunity to exploit your abilities to match your full potential. Finally, this Course will also allow your Supervisor to build up his confidence using the techniques learned to manage work priorities effectively and efficiently towards organisational requirements.
 

This course facilitates you to discover your innate characteristics and competency skills. With this information, you match your new discovery of personal effectiveness qualities towards your personal life and workplace so that you can be both an effective and efficient person and team member. You will also learn the SWAP framework to refresh and exploit your newly discovered life-long knowledge, abilities and skills towards maintaining a balance between personal and work responsibilities.  This Course will also allow you to build up your confidence using the techniques learned to manage work priorities effectively and efficiently towards organisational requirements.
 

This course provides a foundation of practices and behaviours, which can be used by operations level staff in their day to day work activities. The scope of coverage relates closely to the workplace.

The participants would be able to participate in workplace communications, work effectively in teams and also be able to conduct simple workplace negotiation in situations of conflict.

• Course Materials
• Refreshments during the Tea-Breaks in both morning and afternoon each day
• No CHARGE for the use of POD Training Centre

On completing this seminar, participants who are members of the PD Steering Committee or PD Working Committee and the PD Management Representative will agree with the need to have and support the implementation of the PD system of people management and have a comprehensive understanding of how to put in place and operate this system and get the School PD certified along the School’s journey of people excellence.
 

Business writing is an essential skill that managers, executives and professionals must possess, if they want to get their ideas, plans, proposals and projects approved. Learn to write effective business letters, emails, memos, reports and other correspondences which must communicate effectively, for results.

Why are some managers more effective, more productive, gain more commitment from their subordinates and tend to achieve performance standards in excess of what were expected, than others? Over the past twenty years, many studies have been carried out to identify the traits, actions and activities of managers of the world’s most successful organisations. An effective leader puts his or her focus on the ACTIONS and BEHAVIOURS of subordinates and others. An effective leader is all about leadership values, behaviours and beliefs.

The underlying philosophy of this programme is to make supervisors/ managers be aware of, or rethink, or re-affirm the importance of their roles and how their attitudes, beliefs and behaviours impact the people of their organisation, division or department.

In the words of former America’s President, Dwight D. Eisenhower, “Leadership is the art of getting people to do what you want them to do because they want to do it.”
 

THIS WORKSHOP IS FOR SCHOOLS WHICH, IN THE COURSE OF ATTAINING THE PEOPLE DEVELOPER CERTIFICATION, HAVE TO SUBMIT TO SPRING AN APPLICATION REPORT, PRIOR TO THE ASSESSMENT BY SPRING.

The ability to present striking information succinctly and in a concise form is instrumental in capturing attention and getting results. A report, if well written, is already half the battle won. Our one-day workshop will impart the necessary knowledge and skills for writing effective reports that get results.

This programme goes beyond conventional approaches. It equips you with the tool and skills of defining a problem, analyzing the problem, and arriving at the best solution.

This programme is unlike other creativity or problem-solving programmes, it is based on solid research. Therefore, you can come to this programme with your real work problems and leave with the best possible strategies for solutions.
 

When your Company achieves increased quality and productivity from workers going about their work with high morale and motivation working as a team, the Managers can return to their rightful duties of strategic management and business growth and development.

Time flies! Time is universal currency. For each minute of time that comes your way you either use it or lose it.

Too often we are doing yesterday’s work today! Today’s work must be done and completed today – productive work that is. Productivity, quality work, etc. just cannot ignore TIME.

This course, which is conducted workshop style, focuses on using every work hour in productive work – every work day! We stress 100% productive work per hour because according to reports, productive work in companies worldwide accounts for less than 65% of the available work time – thus; 35% of the time is lost in counterproductive and unproductive “work”. And, we should not be doing yesterday’s work today.

Let’s cut to the chase! Don’t waste anymore time. Give this course to your employees! Now!
 

Individuals and organisations, are they mutually exclusive; no they are not. One of the most often overlooked areas within a business is the human aspect. What makes an organisation run effectively and get results; the answer is synergy. If people share the same goals it is easier to increase an organisation`s ability to compete. This course examines how people work together, what problems they face, how to understand and overcome these, resulting in a beneficial end result. In conclusion, better motivated staff lead to a more cohesive and able organisation.