3. JUST FOR YOU
3.1 Total Human Resource Management System (THuRMS)
3.2 ATTRACT & HIRE TALENT (HRP)
3.3 ENGAGE TALENT (HRM)
3.4 RETAIN TALENT (HRD)
  3.4.1 Current Public Courses
  3.4.2 In-House Courses
  3.4.3 Certifiable Courses
  3.4.4 Special Workplace Learning and Development Packages
    3.3.4.1
Serve! Service Excellence
3.5 HR Tool-Kits Showcase
   
  Below, we list the courses readily available in our Resource Centre for your immediate use.  
 

In-House Training:

  
 

Our curriculum development consultants continue to conduct research and develop learning materials, case studies and learning strategies for use by POD’s Learning Facilitators in training employees for employers. Training is conducted in-house. This means that the learning is solely for your employees. So, every course is customised for the specific and exclusive need of each company or organisation by the Curriculum Developer and Learning Facilitator before delivery by the latter.

In-house courses may be customised and conducted at your Company’s or Organisation’s convenience. The course may be conducted at our training centre; or at your premises; or, at a third party venue such as a local hotel.

  
 

Deployment:

  
  a. Our courses are regulated for  
 
  1. Senior and middle management;
  2. Front-line management;
  3. Staff.
 
  b. The medium of instruction may be English, Chinese or Malay, principally  
  c. Class size:  
 
  1. Maximum 20 employees
  2. Minimum 8 employees, to be cost effective
  
  d. Courses may be conducted during or after office hours; work days or non-work days  
  e. Courses are conducted for your employees in Singapore or other parts of the world  
 

About our Learning Facilitators:

  
 

Learning Facilitators are qualified and experienced in the subject matter (i.e. they are content experts) and in facilitation or training.

  
 

Full-service:

  
 

The full-service for an in-house course include:

  
  1. Please contact Ivy Tew at email: ivy.tew@pod-hr.com or telephone: 6337 9081 and she will attend to your inquiry. If you require the prototype Course Description(s), Ivy will avail to you
  2. Ivy will arrange for our Consultant to meet you, to discuss the learning needs /  objectives of your employees to be trained
  3. The Consultant produces your specific Course Description and returns to you with it, in a day or two. Ivy will liaise with you on the administrative matters
  4. We get your approval on the final Course Description, fee, date(s) / time, venue, etc.
  5. The learning is delivered to your target group(s). The learners’ immediate supervisors are welcome to drop in during the training and / or to deliver an opening address
  6. On completion of the course, Ivy will submit a Project Consultancy Report which will include:
 
 
  1. Evaluation of the course by the course attendees by way of a Consolidated account
  2. Feedback from the Learning Facilitator which would be useful for your Company
  
 

Value-add Service:

  
 

By separate arrangement, POD provides the following follow on services:

  
  1. Transfer of Learning
  2. Conduct learning application at the workplace by course attendees
  3. Evaluation of learning effectiveness
  4. Conduct employee engagement surveys using the POD:StaffScan
 

  List of Courses
 
Course Code

Course Title

Contact
Hours

ADM

 I. ADMINISTRATION
ADM 001 Certified Professional Secretary® (CPS®) 120
ADM 002 Effective Administrative Practices 40
ADM 004 Recording Minutes Of Meetings 14
ADM 006 The Secretary In Practice 40
ADM 007 Organised Report Writing 14
ADM 010 Effective Business Writing 14
ADM 011 The Competent Administrative Assistant 14
ADM 012 The Competent Secretary 14
ADM 014 Certified Administrative Professional® (CAP®) 24
ADM 015 Effective Office Management 40
CES II. CRITICAL ENABLING SKILLS DEVELOPMENT
CES 002 Prevent And Solve Work Problems Through Thinking, Especially Creative Thinking 14
CES 003 Personal Development for Continuous Self Improvement 14
CES 006 The Power Of Motivation 7
ESS III. EMPLOYABILITY SKILLS SYSTEM
ES-WPS-2CRM-0 WSQ ESS Communication And Relationship Management
- Supervisory (2CRM-0)		 16
ES-WPS-1CRM-0 WSQ ESS Communication And Relationship Management
- Operations (1CRM-0)		 15
ES-WPS-2PE-0 WSQ ESS Personal Effectiveness
- Supervisory (2PE-0)		 16
ES-WPS-1PE-0 WSQ ESS Personal Effectiveness
- Operations (1PE-0)		 24
ES-PSDM-2PD-0 WSQ ESS Problem Solving And Decision Making
- Supervisory (2PD-0)		 16
ES-PSDM-1PD-0 WSQ ESS Problem Solving And Decision Making
- Operations (1PD-0)		 16
HRM IV. HUMAN RESOURCE MANAGEMENT
HRM 001 A Comprehensive Study Of The Employment Act 14
HRM 004 Recruit, Interview And Select Employees 14
HRM 005 The Practice Of Employee Compensation And Benefits Management 14
HRM 006 Develop Your Company's HR Policies and Procedures ...... then assemble them in a Manual 14
HRM 007 Labour Management Relations - Case-Studies Series 14
HRM 008 Negotiating The Collective Agreement 7
HRM 011 The Practice Of Human Resource Management 40
HRM 012 The Practice Of Payroll Administration 14
HRM 014 A Comprehensive Study Of The Industrial Relations Act  7
HRM 023 Strategic Management Approach to Human Resource Management (Schools) 7
HRM 024 School-Management Strategy Planning (Schools) 7
HRM 026 Managing Talents to Sustain Competitive Advantage 14
MAS V. MANAGEMENT AND SUPERVISION
MAS 001 Successful Project Management 21
MAS 002 Conducting The Face-To-Face Performance Appraisal 7
MAS 004 Develop Effective Line Supervisors/Managers 40
MAS 006 Effective Interpersonal And Communication Skills 14
MAS 007 Effective Leadership 7
MAS 009 Effective Live Presentation Skills That Gets Results 14
MAS 010 How To Manage Work Pressure 7
MAS 011 Grievance Handling And Employee Disciplining 7
MAS 012 Coaching Skills For The Immediate Supervisor 14
MAS 014 How To Organise And Lead A Meaningful Meeting At Work 14
MAS 015 Employee Relations Practices Managers/ Supervisors  Should Not Infringe 7
MAS 017 Practice Management By Objectives And Get Results 14
MAS 018 Finance And Accounting For Non-Finance Managers 14
MAS 024 Set Key Performance Indicators (KPIs) And Goals For Results 7
MAS 026 The Practice Of Work Problem Solving And Decision-Making For Solution 14
MAS 027 The Powerful Team That Works 14
MAS 028 Time Management – Get More Done On Time! 7
MAS 029 Total Performance Planning, Management And Evaluation 14
MAS 035 The Fundamentals Of Supervision 21
MAS 036 The Effective Practice Of Management 7
MAS 042 Effective Negotiation Skills 7
MAS 043 Coaching & Counselling for Performance Management 14
PDS VI. PEOPLE DEVELOPER STANDARD
PDS 001 PD Certification Implementation Seminar 3
PDS 008 PD Certification – System Development 14
SMS VII. SALES/MARKETING/SERVICE
SMS 005 Total Service Excellence 14
SMS 006 Effective Sales Strategies

 14
SMS 007 Front-Line Public And Customer Relations 7
SMS 008 The SMART! Excellent Service Programme 14
SMS 009 The 7 Pillars Of Effective Selling 14
SMS 010 Effective Telephone Communication 7
TRD VIII. TRAINING & DEVELOPMENT
TRD 001 Training And Development Administration 14
TRD 012 Install and Manage Career Development 14
TRD 013 Install and Manage Training and Training System Evaluation and Feedback 7
WRE IX. WORKER EFFECTIVENESS
WRE 001 Basics Of Leadership 14
WRE 002 Basics Of Supervision For Junior Supervisors Or Leaders 14
WRE 003 How To Communicate With My Boss, My Colleagues And Others 7
WRE 004 How To Cooperate And Work As A Team Member 7
WRE 005 How To Participate And Contribute At Meetings 7
WRE 006 How To Respond To Coaching And Counselling 7
WRE 007 How To Respond To The Formal Performance Appraisal 7
WRE 008 Time Management For Support Staff 7
WSQ X. HUMAN RESOURCE WORKFORCE SKILLS QUALIFICATIONS
COMPENSATION & BENEFITS
WSQ HR-CB-201E-0 Process Payroll 21.5
WSQ HR-CB-301E-0 Manage Payroll 22.2
WSQ HR-CB-401E-0 Implement Remuneration Processes 26
WSQ HR-CB-402E-0 Implement International Compensation Programme 25.5
WSQ HR-CB-501E-0 Develop and Support Implementation Of A Total Remuneration Strategy 26.2
WSQ HR-CB-502E-0 Develop An Executive Compensation Programme 23.2
TALENT MANAGEMENT
WSQ HR-TM-401E-0 Implement Talent Management Programme 22.5
WSQ HR-TM-501E-0 Develop A Talent Management Programme 22.5
WSQ HR-TM-502E-0 Develop A Succession Management Programme 22.5
PERFORMANCE MANAGEMENT
WSQ HR-PM-201E-0 Administer Performance Review Process 25.5
WSQ HR-TM-401E-0 Implement Performance Management Programme 25.5
WSQ HR-TM-501E-0 Develop Performance Management Programme 25.5
   

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